About the Zooms

Each session will run for 30 minutes total, and we’ll be starting on time. I recommend joining five minutes early—if you miss the first part, it’ll be hard to pass the tests.

Here’s the structure:

• 20 minutes of training

• 5 minutes of testing

• 5 minutes of review (sometimes of this session, sometimes the previous one)

The Textbooks?
They’re essentially what you see here. I’ve read all seven over the Christmas break in preparation for this management training you asked me to do.

Our Core Focus: Child Safety
Rather than following a general management path, we’re anchoring everything around child safety. That’s our lens.

The first three books—Patient Safety, To Err is Human, and Crossing the Quality Chasm—are scientific publications from the American Institute of Medicine. These are Harvard-level textbooks used in their patient safety master’s course. Legitimate and deeply researched.

The next four:

• Make It Stick

• Essentialism

• Never Split the Difference
  These are all multimillion-copy bestsellers—proven and practical.

And then there’s Talk by Professor Alison Brooks (Harvard), who has taught her acclaimed communication course for over a decade.

These seven books will shape this year’s practical, purpose-driven management training.

Why it matters:

• Children will be safer and better cared for.

• You will likely earn more and feel more fulfilled.

• Your organisation will grow stronger through your enhanced skills.

Let’s build something worthwhile.

Mal
January 2026