Instead of charging fees - a client or referrer or even somebody wanting some advice, agrees to sponsor child surgeries - many examples below
Great initiative by Michael Hudson
1. Selling their parents home - this was outside our normal geography for selling real estate, but Mike wanted us to do it. We received no fee as client Michael Hudson agreed and did sponsor 37 child surgeries.
2022 Melbourne Parents Home: We sold for the family of long term Marketnews reader Michael Hudson at 40 Walbundry. Thank you for his trust.
From our job together 37 Child Surgeries in the Sub-Sahara in Africa will happen that would otherwise not due to absolute poverty. Thank you Mike, Russ. Corinne & Jo (great job). Amount to Community
How Mike’s thoughtful referral paid for a lot of child surgeries
40 Walbundry after we presented to market
Before
Sep 25th
Hi Gina and Mal,
I have been following you, Mal and team over many years on marketnews. But never have made contact until now. I have used property advocates at times and understand your value.
Recently my wife’s father passed away. My wife and her siblings have inherited his house. They live across Victoria and Australia. The house is at 40 Walbundry Avenue, Ferntree Gully, 3156.
It is an acre and the highest house (or one of the very few) on Mt Dandenong, with probably one of the best views across Melbourne. It feels as if one is continuously landing toward the west in an aircraft cockpit. Without any of the siblings knowledgeable around agents and the local market out that way I suggested that they consider your services.
Could you manage a sale like this? Would it be of interest? If so would be great to talk.
Regards
Michael Hudson
Mobile number can be supplied
After
February 28th
Dear Mal and Gina and James Buy Sell Team,
You acted for our family in late 2021/early 2022 to sell my late father-in-law’s property in the Dandenong Ranges. The beneficiaries of the property were four geographic diverse siblings with varied experiences, all with little real estate background. From inside our family group, my advice was sought. “Oh” was my thought, what to do now?!
Given I had followed you virtually for many years at marketnews.com.au and I thought I would reach out, you could always just say no to an “off-piste” idea. Simply stated, you are a person who presents himself as per your public persona. From the moment we first communicated your advice has been professional, consistent, balanced, rational, invaluable and led to the strong “volcano” outcome we received. And when things deviated from plan you were there advising to keep positive momentum, helping all to keep a clear head.
You took on our job during a COVID lock down in an area of Melbourne outside your traditional backyard. Nevertheless, the clear steps you outlined during our first no obligation meeting were executed step-by-step and led to our strong result. From the practical selection of the best agent for our property (such a key moment) by interviewing your narrowed selection, to fit-for-purpose house presentation advice (repairs, staging) and marketing strategies. But also the more soft issues like managing our agent (and us 🙂) with respect and the right amount of pressure, at the right time. Also identifying and flagging key moments of the campaign, to hand holding when things did not always go as planned after a condition precedent was not met.
You were consistent and with your expert advice and perspective, you removed the unknown, or at least explained it, and kept the process advancing positively.
I only hope we cross paths again in the future Mal. I cannot envisage any reason to not work with you when I transact real estate again. You had our back from start to finish. There is no doubt the result we received was significantly better than if we had chosen to go alone. Thank you.
And then your team donated your fee to support 37 child surgeries in the Sub-Sahara in Africa. Incredible.
I can only recommend your services and I am happy to discuss any matters further with those who wish to understand your invaluable “value add” in more detail.
Thank you
Michael Hudson
Mobile number can be supplied
Issue | Solution |
Long term differing sibling emotions | We start with and facilitate a clear agreed plan |
Value: everybody has a differing opinion
| We get and give independent opinions |
Timing
| Clear timetable to fit all needs |
Presentation | Most estate homes are shown poorly, and it costs the family members a lot of money at the end price. We provide design and presentation advice and understand the emotions of family kick knacks etc. |
Marketing | Ditto above – you need to be clear on who your target market is and how to present. Spending no marketing money on a great home makes no sense. We can offer pay later marketing solutions. |
Agent Selection – just get a family friend | A mistake as it loses independence and objectivity on the family needs. |
Fees. How many times do we see deceased estates sold with the cheapest and most junior agents – that does not maximise the family’s position in any way. | We take the family through an independent analysis and presentation of the Top 3 agents we think are best suited to sell the family home. We then discuss using 1, 2 or 3 agents. |
Problems and Legals | Not everything runs exactly to plan and our role is to prep you in advance and provide alternative solutions before they are a problem. |
Negotiation | We work for you, not the deal. Sometimes saying no or renting initially, gets the best. |
Cost | We cost no more as we share fees with the agent and we are fully transparent. |
Patience | We have plenty and can work with lawyers, accountants, executors and all family members in a polite and professional way. |
Results | We have sold hundreds of homes (well) like this from $1.3m to $20m plus for families, governments and organisations. |
Walbundry after recarpeting, repainting and adding furniture.
- Zoom meetings with all in family
- Agents analysis
- Meet agents on property
- Agent reports and within them
- Values
- Marketing ( how & when)
- Presentation Options
- Fees & Costs
- Negotiation Abilities
- Comparable Sales
- Agent Interviews and selection (with family)
- Methods of Sale we can use
- All agents can sell off-market – privately and quietly
- Auction
- EOI
- Tender
- Private Sale
- We can manage one or multiple selling agents and you can be in direct contact or no contact or somewhere in between (your choice)
- Building Report and co-ordinating of jobs
- Rubbish removal
- Drainage along the rear
- Garden
- Interior plastering repairs
- Cleaning of premises
- Removal of ……
- Interior / Exterior Improvements overview
- Presentation and Interior Design Advice
- Furniture Co-ordination and Quotes for approval
- Title and other checklists
- Costs of Marketing from each agent to consider:
- Internet -10 sites including Premier placement on realestate.com.au
- For Sale Board
- Color Floorplan and mud-map
- Twilight photography or Day photos
- Social media marketing, database marketing, window displays, web book for electronic mail out, in house advertising
- Brochures
- Professional copywriting
- Video to tell a story (if we want to)
- Legals (Section 32 / Vendors Statement)
- Correct and Legal Quoting
- Inspection readiness and compliance
- Advertising on Marketnews
- Mid campaign Meetings and changes if needed
- Negotiations, Offer Analysis and Reserves
- Auction or EOI or Tender Attendance
- After Sale inspections
- And more
Why? Well, we really enjoy these jobs and the teamwork. It’s meaningful.
We have always run our company lives according to
Purpose: To make a positive difference to all we come in contact with.
Ethic: To carry out our role in a manner we would want it carried out for us.
Way: To get the best result we go the middle way to the top.
We try and give back between 5% and 10% of our turnover every year and our three main focusses are
- Basic Surgeries for Children who cannot access or afford it (mainly Africa)
- Melbourne temporary homeless families (since 2006)
- Other client causes as we are ask to help.
Some people ask what in for us? A lot; is our answer. We have sold hundreds and bought in the thousands of Top End family homes over last 21 years.
2. Tyler referred a buying job to James Buy Sell - instead of a referral fee we sponsored 9 child surgeries through Selian and Zilper and Tyler received a full report and receipt.
Referer - Tyler
Child Before
Child After
Thanks to your referrals from Tyler Hunter of DPM (financial services company for medical professionals) we donated to African child surgeries 9 times
3. We referred a job to Jeremy Desmier of Fletchers and instead of a fee - Jeremy sponsored Selian Child Surgeries for $5000 .
From: Mal James <[email protected]>
Sent: Thursday, 15 December 2022 7:00 AM
To: Lightness Mboya <[email protected]>
Cc: Jacqui Litvik <[email protected]>; Jeremy Desmier <[email protected]>; Simone Clarke <[email protected]>; Amon Marti <[email protected]>; Letion <[email protected]>; Macha Velly <[email protected]>; Elibariki Lucumay <[email protected]>; Roberts Maise <[email protected]>
Subject: Re: Donation from Jeremy Desmier Fletchers Australia to Selian Hospital Africa
Well done everybody
Jeremy it is safe to send the balance
The money will be used for the poorest of the poor children who cannot get surgeries they need.
Each surgery costs between $250 USD and $800USD generally.
Only local surgeons and only qualified – we have an approved list.
As a general rule its about $1 surgery to $1 pre and after care for food, hospital beds, tests etc
Incentives of $36USD to various medical staff involved are paid to complete W.H.O. Checklists.
You will receive a report and videos ( around $20 USD is paid from donation ) per child in total that will verify your sponsorship
So for $5000 AUD = $3400 USD / (250+250+56) = 6 Children
Light and Amon – well done – you will need to report back to Jeremy on 6 to 7 children helped.
You will need to send 3 verifying videos of 1 minute each.
Diagnosis – Surgery and Aftercare. $5 per video and $10 in total to admin who provides name and youtube link should be paid from donation (Macha) – as should WHO checklist incentive payments – the balance is for medical and hospital care of child and general expenses. The child must be fed and medicines supplied where necessary from this – asante.
At end of money – Light you will need to send a full account of money and money out to Jeremy. Light you should be paid $10 for that extra report.
Jeremy – Selian is an African hospital of over 50 years and we have been supporting since 2018 under sponsorship as we would the Royal Childrens Hospital from our tax accounting point of view.
Thank you and have a great Christmas Jeremy and all at Fletchers and lets do some more work together in 2023 and get some more money to Selian
Maddie and I will be at Selian in January.
Great initiative by Paul Wilson
4. A potential client rang for some advice - we could not do the job but we gave some advice and he generously wanted to pay - we suggested why not sponsor some child surgeries and he made the effort and did.
Dear Letion,
Great initiative by the Tileys
5. Craig and Ali are close personal friends and we did not want a fee for advice to buy their new home as we were being paid to sell their other homes. We agreed instead for Craig and Ali to sponsor Child Surgeries through Zilper and Selian and over $100,000 was given as sponsorship. Thank you Craig and Ali - you are truly wonderful people.
Great initiative by Ian and Sue Anderson
6. June 2021: A 20 year supporter, client and referrer brought us a proposition where we helped a couple outside our normal area buy and sell, without bank finance and downsize into a smaller home. Our role was strategy, due diligence, agent selection and negotiation. In this case our fees were donated in full. Thank you Sue, Ian, Zoe, Tony.
Amount to Community
Melbourne temporarily homeless via Launch
Amount to Community
17 Child Surgeries in Africa
Great initiative by Martin, Sally and Jane in memory of their father - a great philanthropist. All fees earnt were used to sponsor child surgeries
